I've spent 15 years in rooms where people had problems they couldn't fully articulate yet. I help them figure out what they actually need, then I build it. AI, geospatial, public health, supply chain: the domain changes, the approach doesn't.
Most tools fail for the same reason: nobody listened to the people who would use them. The technology is rarely what's wrong. I've built for public health departments, the U.S. military, and Fortune 500 supply chains. Every time, whatever the technology happened to be, the work started the same way. I went to the people first.
I'm not an AI evangelist. I'm a tools person. I'm interested in what's actually broken, and what the right tool is to fix it. Sometimes that's AI. Sometimes it's a Python script and a better process. That gap between "what the technology can do" and "what the team can absorb" is where I do my best work.
Different problems, different organizations, and the same way in every time: go find the people who live with the problem, and build from what they tell you.
Chief Product Officer & Co-Founder, F&T Labs · Northern Illinois.
Always happy to talk research, AI, public health, or product.